Medical Records Retrieval Glossary

Medical Records Retrieval Glossary

TerminologyDefinition
Additional RecordsA case linked to an existing one, with the same claimant and Booking Company/CM but a different medical record provider
Billing Item CodeSpecified Service Fee Schedule Code that IRO has approved to fund
Booking Case ManagerEmployer of the Company, and requesting the service
Booking CompanyEntity requesting the provider for a service/report
Booking SolicitorAdditional employer of the Company that is involved with the service
Cancelled (Chargeable)A fee is to be charged to the Booking Company due to the cancellation, typically for a late cancellation or the client did not attend the scheduled appointment
Cancelled (No Fee)No fee is charged to the Booking Company due to the cancellation
Case NoUnique Kawaconn Case ID
Case NotesAdditional comments to note regarding the service
Case StatusTracking the progression of the Case
ClaimantThe person for whom medical record is requested
Company File NoAn additional Company reference
Created ByThe User (Staff or Case Manager) that created the Case
Customer Invoice ProcessedAn invoice has been generated for the service, that is to be paid by the Paying Company (typically the Booking Company)
Expected Retrieval DateEstimated completion of MR retrieval, sent to Booking CMs
From PMSThe Legal Practice Management System from which the case is integrated
ILARS Grant NoIRO’s unique reference ID that should match with information provided in this case
ILARS Stage of FundingStage of Funding
IRO Funding Approval DateDate of when IRO Funding Approved is ticked/confirmed
IRO Funding ApprovedConfirmation that documentation/evidence has been provided for approved IRO Funding
IRO Funding Requested DateThe date IRO Funding was requested
IRO Principal LawyerLawyer from IRO that oversees the funding approval
MR Files Sent to CMsMedical records have been sent to the assigned recipient
MR ProviderThe clinic that supplies medical records
Next TaskAnticipated task to complete to progress the Case (Status)
Next Task OverdueA scheduled task that has not been completed by its expected due date
On HoldThe case is temporarily paused, preventing further actions until it is resumed
Original Case NoKawaconn case ID containing the original report
Paying CompanyCompany responsible for managing the service invoice
Provider Payment ProcessedPayment has been organised for the specialist, based on the invoice amount and contributions to the service
Reference/Claim NoBooking Company’s ID/reference
Report Receiving Contact(s)Personnel receiving the final report
Request DateDate of when the case is created
Request Sent to ProviderThe request and documentation have been sent to the MR provider for processing
Requested Retrieval DateDue date reminders will be sent to the MR Provider
SourceThe original case number from which an additional case is linked
Status DateDate of when a Case Status has most recently been updated
Sub-Booking CM / SolicitorEmployers of the Sub-Booking Company
Sub-Booking CompanyAdditional Company associated with the case
Type of ClaimGeneral categorisation of reports the provider services
Type of ReportSpecified report requested by the Booking Company and CM
This site uses cookies to offer you a better browsing experience. By browsing this website, you agree to our use of cookies.