Appointment Attended | The status indicates that the claimant has attended the scheduled appointment |
Appointment Confirmed | An appointment has been linked to the case (visible in the Clinic Calendar), with the specialist confirming the scheduled time and location |
Appointment Date | When the Specialist assesses the Claimant |
Appointment Not Attended | The status indicates the Claimant did not attend the scheduled appointment |
Appointment Requested | A case has been created |
Appointment Type | The method by which an appointment is conducted, either in person or via telehealth (video) |
Billing Item Code | Specified service fee schedule code that IRO has approved to fund |
Booking Case Manager | Employer of the Company, and requesting the service |
Booking Company | Entity requesting the provider for a service/report |
Booking Solicitor | Additional employer of the Company that is involved with the service |
Cancelled (Chargeable) | A fee is to be charged to the Booking Company due to the cancellation, typically for a late cancellation or the claimant did not attend the scheduled appointment |
Cancelled (No Fee) | No fee is charged to the Booking Company due to the cancellation |
Cancelled (No Fee-Pay Specialist) | No fee is charged to the Booking Company due to the cancellation and the provider is required to pay the Specialist |
Case No | Unique Kawaconn Case ID |
Case Notes | Additional comments to note regarding the service |
Case Status | Tracking the progression of the Case |
Claimant | Person who the report/records is written for |
Claimant Consent Received | The consent form has been read and signed by the claimant for the scheduled appointment |
Clinic | Where the Specialist assesses the Claimant |
Company File No | An additional Company reference |
Created By | The User (Staff or Case Manager) that created the Case |
Customer Invoice Processed | An invoice has been generated for the service, that is to be paid by the Paying Company (typically the Booking Company) |
Dictation Received from Specialist | Audio files are submitted to the provider for typists to transcribe into a draft report |
ILARS Grant No | IRO’s unique reference ID that should match with information provided in this case |
ILARS Stage of Funding | Stage of Funding |
IRO Funding Approved | Confirmation that documentation/evidence has been provided for approved IRO Funding |
IRO Principal Lawyer | Lawyer from IRO that oversees the funding approval |
Next Task | Anticipated task to complete to progress the Case (Status) |
Next Task Overdue | A scheduled task that has not been completed by its expected due date |
Next Task PIC | Staff responsible for looking after the completion of the next task |
Original Case No | Kawaconn case ID containing the original report |
Paperwork Sent to Specialist | Documentation(Letter of Instruction/Brief) has been sent to the specialist to read and understand report requirements prior to the appointment |
Paying Company | Company responsible for managing the service invoice |
Preferred Appointment Date | The time range the Case Manager prefers for booking an appointment |
Provider Number | Specialist’s reference ID to signify their credentials to write the desired report (for the original case) |
Provider Payment Processed | Payment has been organised for the specialist, based on the invoice amount and contributions to the service |
Reference/Claim No | Booking Company’s ID/reference |
Report Completed Date | Date of report submission to the Booking Company (or relevant contact) |
Report Draft Sent to Specialist | The draft report is sent to the specialist to review and correct |
Report Received from Specialist | The specialist has completed their review of the draft report and returned the edited report to the provider for final quality assurance |
Report Receiving Contact(s) | Personnel receiving the final report |
Report Sent to CMs (Chargeable) | The final report has been sent to the assigned receiving Case Manager(s) |
Request Date | Date of when the case is created |
Required Specialty | Booking Company’s request speciality needed for the requested appointment and report |
Required Sub-Specialty | Booking Company’s request sub-speciality needed for the requested appointment and report |
Specialist | Person with accreditations that’ll allow them to assess and provide the service for the Claimant |
Status Date | Date of when a Case Status has most recently been updated |
Sub-Booking CM / Solicitor | Employers of the Sub-Booking Company |
Sub-Booking Company | Additional Company associated with the case |
Surrogate Assessment | Where the Claimant goes for an assessment when requiring a secondary specialist to help assist the assessment |
Type of Claim | General categorisation of reports the provider services |
Type of Report | Specified report requested by the Booking Company and CM |