Arrange an Interpreter
To ensure effective communication, an interpreter can be arranged for clients who need language support during their appointment. This article explains how Staff can add an interpreter to a case.
- Go to the Appointment Details section.
- Navigate to the Interpreter Information sub-section
- Under Interpreter Required, tick Yes.
- Select the language from the drop-down list.
- Select whether the interpreter is organized by MLP.
- Select the interpreter provider and their interpreter from the drop-down lists.
Tip: If the interpreter is organized by MLP, you have the option to send the interpreter request to the Interpreter Provider and/or to Staff PIC, under Send Interpreter Information.