OVERVIEW

When a case reaches its scheduled Appointment Date, staff or specialists can update the attendance status to confirm whether the appointment occurred. This article explains how Specialists can update the attendance status for an appointment.

TRACK UPDATE ATTENDANCE TASKS

You can track cases that require an attendance status update using one of the following options:

• • Option 1: Go to Dashboard → IME Tasks → Click Upload Paperwork (only visible if a task exists) to open the Combined Task Search tab showing cases that need attendance updates.

• • Option 2: Go to Find My Cases, then apply the following filters::
    • Select Services: IME Reports
    • Select Task: Update Attendance

• • Option 3: Go to My Cases → IME Assessments (IM)
    • Select Update Attendance from the Select Task filter
    • Click the Search icon to display relevant cases

UPDATE ATTENDANCE STATUS

1. In the Assessment Detail, go to Attendance Status section
2. Choose one of the following options:
   • None: No attendance status has been set
   • Attended
   • Did Not Attend (DNA)
3. Click Save to store the information.