OVERVIEW

The Rebook function allows you to create a new case by copying information and documents from the original case, simplifying the booking process. This article explains how Case Managers can rebook a case.

REBOOK A CASE

1. In the FR case list, click the three dots next to the selected case and choose Rebook This Case.

2. A confirmation popup will appear. Select Yes to proceed with rebooking.

3. A new File Review tab opens, displaying a success message at the top of the page.