Add Single or Multiple Appointments
OVERVIEW
When creating an IME Booking via Appointment Direct or via Appointment Search – Request an appointment, you can create a placeholder session as either a single appointment or a Multi-Appointment. This allows you to evaluate your options before finalizing the booking.
This article explains how Case Managers can add placeholder sessions to a case.
ADD A PLACEHOLDER SESSION TO A CASE
- In the Appointment Details section, click Add Appointment to open the Clinic Calendar.
- In the Clinic Calendar, select a suitable session and click Book this session to add the appointment details to the IME booking.
- Select Add More Appointment and repeat Step 2 to add additional placeholder sessions to the same case.
- Select Save in the footer to store the placeholder session.
Note:
- You can create up to three placeholder sessions per case.
- Once you Confirm a placeholder session and Save the case, the confirmed session becomes locked and cannot be changed. The remaining placeholders will be released for other bookings.