OVERVIEW

Case Managers (Law Firms/Insurers) can book and request Independent Medical Examinations (IMEs) to obtain a medicolegal report that is written for their claimant. IMEs involve the organisation of an appointment for the specialist to perform an assessment on the claimant’s condition.

You can create an IME Assessment booking using one of the following options:

• • Create an IME Booking via Clinic Calendar
  • Create an IME Booking via Appointment Search
  • Create an IME Booking via Appointment Direct

This article explains how Case Managers can book appointments through the Appointment Search, using filters to easily find a suitable session.

CREATE AN IME BOOKING WITH THE SESSION & SPECIALIST SEARCH

1. Access the Session & Specialist Search through one of the following options:
   • Dashboard → Book a Service → IME (hover) → Via Appointment Search

• • Search Options → Session & Specialist Search

• • My Cases → IME Assessments → Add New Case (hover) → Via Appointment Search

2. Find an available session.
   • Use the filters to display only specialists and their sessions that match your service criteria.

• • Sessions are colour-coded based on their Appointment Type and Availability Type.

• • Once the search results load, specialists are divided into two sections:
    • Specialists Available by Request: These specialists don’t have scheduled sessions on the calendar, but you can contact them to check availability.
    • Specialists with Confirmed/Unconfirmed Available Sessions: These specialists have scheduled sessions on the calendar, displayed by month.

3. Select an available session or Request an Appointment to create an IME Assessment.

4. Complete all required fields and any additional relevant information for the new IME Assessment case, then select Create to save.

5. Once the case is created, an Appointment Inquiry will automatically be sent to staff for follow-up.