OVERVIEW

A Supplementary Report Booking allows you to request additional questions or clarifications on a Specialist’s completed report. This article explains how Case Managers can create a Supplementary Report Booking.

CREATE A SUPPLEMENTARY REPORT BOOKING

1. You can create a new case using one of the following options:
   • Dashboard → Book a Service → Supplementary Report

• • My Cases → Supplementary Reports (SR) → Add New Case

2. Complete all required fields and any additional relevant information for the new SR case, then click Create to save.

Once created, the case is added to the Supplementary Report database and assigned a unique Kawaconn Case ID.