OVERVIEW

A File Review Booking allows you to request a report without requiring an assessment with the specialist. Instead, the specialist reviews the provided documents to complete the report. This article explains how Case Managers can create a File Review Booking.

CREATE A FILE REVIEW BOOKING

1. You can create a new case using one of the following options:
   • Dashboard → Book a Service → File Review

• • My Cases → File Reviews (FR) → Add New Case

2. Complete all required fields and any additional relevant information for the new FR case, then click Create to save.

Once created, the case is added to the File Review database and assigned a unique Kawaconn Case ID.