The Staff Help Centre is your central hub for understanding and managing the day-to-day tasks involved in supporting operations across our services. It provides a structured and user-friendly space where you can efficiently keep track of your responsibilities, monitor case progress, and ensure no detail is overlooked.

From appointment coordination and document handling to internal communication and case follow-ups, the platform equips you with the tools you need to stay organised and responsive. You can easily support or send reminders to key roles—such as Contractors, Case Managers, and Specialists—to help them complete their assigned tasks on time and maintain momentum across the workflow.